C&S America Solutions

C&S America Solutions provides Call Center service to LG customers in North America Market. C&S America Solutions required a collaborative system that glues together customer information with ticket management to streamline its operation.

EcoLogix was the perfect fit for C&S America needs, as it integrated seamlessly with its Customer Management System. Since August 2008, C&S America Solutions was able to handle around 800 cases per day, which plan to increase gradually. EcoLogix helped increase the call agents performance.

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Altenia at a Glance

Altenia Corportion is an agile company that provides innovative solution for constantly changing market.

The company was founed in 2001 in Seoul, Korea, which was later moved its office to Panama City, Panama.

We provide Ecommerce and Logistics solution with best of the breed IT technology. Our a scalable and adaptable business platform enable customers to increase the efficienty in their core business operation.

Altenia Solution

EcoLogix: Secure, scaleable, adaptable business information platform. It hsa 2 main configuration mode: Ecommerce and Logistics.

It has been extended to serve as Customer Information Service Sistem in multinational company.

Staff PDF Print E-mail

Directive Staff

Young Suk Ahn Park PMP (ysahn [at] altenia.com) CTO / Consultant

  • He holds a Bachelor degree from Korea University Computer Science Department.
  • He has successfully lead many projects of diverse domains such as Finance, Telecommunication, Government.
  • He is currently director at Altenia and Culturaplus.net
  • He is the principal architect of EcoLogix System.
  • He has co-written "Two-Step Genetic Programming for Optimization of RNA Common-Structure" journal published at EvoBio.
  • He was former IONA Tecnologies senior consultant in Seoul, Korea.
  • He enjoys traveling, listening to music, programming, appreciating arts, riding bicycle, reading, organizing events
  • He is now at Carnegie Mellon University, MSE Program.
  • Blog: altenia.wordpress.com

Hye Yeon Kim MSc. (hykim [at] altenia.com) Strategy Advisor

  • She holds a Bachelor degree from Ewha's University Physics Department and a Master degree from Korea University Computer Science Department.
  • She has worked at New Technology Development Department at Samsung in Korea
  • She has outstanding skills at problem solving.
  • She is a great adviser
  • Blog: cyworld.co.kr/kineart


Collaboration sites: Ecologix | Culturaplus | Arteplus
Partner sites: Alianzasoft

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