ASEP, Autoridad Nacional de los Servicios Públicos

The Autoridad Nacional de los Servicios Públicos (ASEP), the Panamanian governemnt entity that regulates national public services such as electricity, telecommunication and radio, chose Altenia Coporation to implement the Quality Goal Indicador System.

Altenia has been chosen for its proven software development quality and its domain knowledge in telecommunications.

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Altenia Corp. delivered EcoLogis to LG CIC and successfuly replaced the existing traditional Client-Server Windows application with the scalable Web-based System, adding new Internet channel to the customers and Service Centers.

EcoLogix eliminated the architectural bottleneck and provided a richer interface and reporting which broug about better planning of the resource.

LG CIC (Customer Information Center) provides Front line Customer Support service to LG customers in Central and South America.

 

Collaboration sites: Ecologix | Culturaplus | Arteplus
Partner sites: Alianzasoft

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