Human Centric Technology
| C&S America Solutions |
C&S America Solutions provides Call Center service to LG customers in North America Market. C&S America Solutions required a collaborative system that glues together customer information with ticket management to streamline its operation. EcoLogix was the perfect fit for C&S America needs, as it integrated seamlessly with its Customer Management System. Since August 2008, C&S America Solutions was able to handle around 800 cases per day, which plan to increase gradually. EcoLogix helped increase the call agents performance. |
| E-commerce Customers |
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There are several E-commerce sites that uses EcoLogix as its engine:
These sites were delivered by Alianzasoft. |
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