C&S America Solutions

C&S America Solutions provides Call Center service to LG customers in North America Market. C&S America Solutions required a collaborative system that glues together customer information with ticket management to streamline its operation.

EcoLogix was the perfect fit for C&S America needs, as it integrated seamlessly with its Customer Management System. Since August 2008, C&S America Solutions was able to handle around 800 cases per day, which plan to increase gradually. EcoLogix helped increase the call agents performance.

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C&S America Solutions PDF Print E-mail

C&S America Solutions provides Call Center service to LG customers in North America Market. C&S America Solutions required a collaborative system that glues together customer information with ticket management to streamline its operation.

EcoLogix was the perfect fit for C&S America needs, as it integrated seamlessly with its Customer Management System. Since August 2008, C&S America Solutions was able to handle around 800 cases per day, which plan to increase gradually. EcoLogix helped increase the call agents performance.

 
Gaviota International PDF Print E-mail

Gaviota is a Freight Forward and Warehouse Company operating in Colon Free Zone, Panama.

It handles around 300 jobs per month wich includes forwarding cargos from/to China and Central America, Caribbean and South America.

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E-commerce Customers PDF Print E-mail

There are several E-commerce sites that uses EcoLogix as its engine:

  • www.jjgroupzl.com
  • www.inverproyectos.com
  • www.omaisint.net
  • www.nolimitcorp.com
  • www.kazukicorp.com

These sites were delivered by Alianzasoft.

 
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