LG CIC (Customer Information Center) is a subsidiary company of LG that provides Call Center service to LG customers. LG-CIC required a collaborative system that glues together the customer and ticket information for its to streamline its operation.

EcoLogix was the perfect fit for LG Electronics needs. Since August 2008, LG-CIC was able to handle around 500 cases per day. It helped increase the call agents performance.

Altenia at a Glance

Altenia Corportion is an agile company that provides innovative solution for constantly changing market.

The company was founed in 2001 in Seoul, Korea, which was later moved its office to Panama City, Panama.

We provide Ecommerce and Logistics solution with best of the breed IT technology. Our a scalable and adaptable business platform enable customers to increase the efficienty in their core business operation.

Altenia Solution

EcoLogix: Secure, scaleable, adaptable business information platform. It hsa 2 main configuration mode: Ecommerce and Logistics.

It has been extended to serve as Customer Information Service Sistem in multinational company.