C&S America Solutions

C&S America Solutions provides Call Center service to LG customers in North America Market. C&S America Solutions required a collaborative system that glues together customer information with ticket management to streamline its operation.

EcoLogix was the perfect fit for C&S America needs, as it integrated seamlessly with its Customer Management System. Since August 2008, C&S America Solutions was able to handle around 800 cases per day, which plan to increase gradually. EcoLogix helped increase the call agents performance.

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Ecommerce, Logistics, IT Consulting : EcoLogix
IT Consulting PDF Print E-mail

Altenia's IT Consulting service is based on industry's best practices. Together with it's extensive knowledge base and extensive selection of tools, Altenia's consulting is a service your most demanding business can rely on.

Altenia has depth and breadth experience in diverse industry including Telecommunication, Finance, Government, Transportation and Trading.

 
EcoLogix PDF Print E-mail

EcoLogix System is an extensible and scaleable SOA-ready business platform based on the Open Source sponsored and hosted by Altenia Corporation.

Due to the flexibility, the platform can configured to operate in different business domain. We have customers using EcoLogix as:

  • E-commerce Platform
  • Customer Information and Support Platform
  • Logistics Operations Management Platform
  • Intranet Messaging Platform

The SOA readiness will open new opportunities for you business as you will be able to exened and compose standard service in EcoLogix bus. Other specific need can be fulfilled by easily adding custom component.

* EcoLogix and Logo is a Trade Mark by Altenia Corporation.

 
Tailored Training PDF Print E-mail

Altenia provides high-profile Tailored Training of IT development team.

With the Tailored Training, An Altenia consultant will evaluate the team's baseline knowledge and customize the training method and content.  The customer will receive the training that matches his requirement.

Training area:

  • Software Engineering (Development Process & Methodology: RUP, UML, QA, Best Practices)
  • Advanced Java Development
  • Advanced .Net Development

 

 
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